Frequently Asked Questions about our Events
How do I get to the event?
The events take place at Tontine, 20 Trongate, Glasgow G1 5NA.
We are a 13 minute walk from Glasgow Central train station, 12 minutes from Queen street station, 5 minutes from Argyle Street and High Street station.
We are a 15 minute walk from Buchanan street SPT.
Trongate bus stop is directly outside our front door.
You can reach us via M8 or M74.
Where do I go on arrival?
Ring the buzzer labelled ‘Tontine’ and head up to the first floor. A member of our team will meet you there and get you signed in at reception.
Do I need to bring a printout copy of my ticket?
No, we can scan the QR code on your email via your mobile phone.
What do I need to bring with me on the day?
All you will need is yourself. We will provide you with a ‘Welcome Pack’ which will consist of notepad, pen and itinerary for the day.
I have special dietary requirements
Give us a call on 0845 004 0533 or email firstname.lastname@example.org and we’ll be happy to accommodate your requirements.
I haven’t received my confirmation/ invoice email
Please email: email@example.com and we can re-send it to you.
Is there onsite parking available?
There is on street parking available on Bell street (£1.60 – 2 hours) or Albion street (£6.00 – 2 hours).
I’m booked in for the wrong event
Please email us at ‘firstname.lastname@example.org’ and quote your name, order number and the event you would like to attend instead.
I am no longer able to attend an event
We’re sorry to hear you won’t be able to join us! Please let us know by email as soon as possible. That way we can release the place we’re holding for you to someone on the waiting list.
Will there be food and drink available at the event?
Yes, we will provide lunch and refreshments – please notify us in advance of the event of any food intolerances/ allergies.
Is there disabled access to the venue?
Yes, there is lift access to all levels and wheel chair access ramps.